Let’s Tackle Your Home Improvement Questions!

Yes, we can provide references from past clients upon request. We believe in transparency and are proud of the work we have done. Feel free to ask for references to hear about their experiences with our services.

You can verify our licensing and insurance by requesting our documentation, which we are happy to provide. Additionally, you can check with the relevant state and local authorities.

We serve homeowners in Columbus, Dublin, Upper Arlington, and Hilliard OH.

We can provide estimate ranges without drawings, but it introduces many variables that can lead to discrepancies. For the most accurate budget, we recommend collaborating with an architect to create detailed drawings. This ensures a precise and reliable estimate for your project.

Allowances are set dollar amounts in your estimate for finish items like fixtures or materials. If your final selection costs less, you may save money. If it costs more, you may need a change order. ECC uses allowances in the high-median to lower-luxury range to give you more flexibility when choosing finishes.

Once you approve the estimate, we confirm the project scope, review any final selections, sign a contract, and set the schedule. Then we move the project into the planning phase and get ready to start.

Absolutely! ECC aims to make this process as stress-free and enjoyable as possible during what can be a disruptive time in a home. We often receive inquiries about whether clients can take on some of the work themselves. Except for mechanical tasks, we are happy to collaborate with you on the aspects you'd like to handle and those you'd prefer us to take care of.

Your timeline depends on the size and scope of your project. A bathroom remodel may take a few weeks. A full home renovation can take several months. We share a clear schedule during the planning phase so you know what to expect.

Your project manager is your main point of contact. You can reach them by phone, email, or in person during the project. That helps you get updates and share concerns quickly.

For non-emergency issues, contact your project manager and send a message right away. We’ll respond as soon as we can. If it is an emergency, put safety first and contact the proper authorities.

Careful demolition means we remove materials with precision so we protect nearby areas and anything you want to keep. It is useful in sensitive spaces and helps us work cleanly. Our team handles it with extra care.

Yes. We help you plan the space, talk through layout ideas, and choose finishes that fit your style and budget. Our goal is to make the process simple and clear from start to finish.

Yes. We take on everything from room refreshes and kitchen updates to full bathroom remodels and home additions. If you have a project in mind, we can help you figure out the best next step.

We take care to protect your home while we work. That includes covering surfaces, installing plastic walls to reduce dust, keeping the work area organized, and cleaning up at the end of each day.

We take steps to protect nearby areas, contain dust where possible, and keep the work site organized. We also clean up as we go so the project stays safer and easier to live around.

Yes. We help you narrow down options for cabinets, tile, fixtures, and other finishes. Our goal is to make choices easier and keep the style consistent with your home.

If you want to change something during the project, we review the impact on cost and timeline first. We then get your approval before moving forward so everything stays clear.

Yes, we can help manage the permit and inspection process when your project requires it. We make sure the work stays on track and meets local requirements.

We go over payment terms before work begins. Your proposal outlines any deposit, progress payments, and final payment so you know exactly what to expect.