"I had seen a retractable deck cover with a permanent frame at the home and garden show. I had reached out to the local rep asking for information and she sent me a link to an online catalog. Long story short, she was NOT helpful in any way - merely an order taker. I couldn't make heads or tail of their website - but I knew exactly what I wanted. I looked elsewhere for a vendor to no avail. Even if I had ordered with the online company, I would have had to install myself or find an installer. So I turned to Yelp . . . I have had MUCH success with Yelp finding excellent service and skilled providers. I entered the details of what I wanted and submitted the project for response. I got maybe 4 companies contacting me - one being Eric Call Contracting. This company asked to schedule some time to talk - and so we did. All the other responses merely asked if I HAD the deck covering as they just wanted to install it. None would entertain the idea of helping me source the deck cover. Eric and Angie showed up when they said they would and we began to talk. I explained what I wanted, showed the brochure from the home and garden show, showed them our deck - and they went to work. Eric tried to work with the awning company I had wanted to buy from - but he got nowhere despite being more persistent than me. Eric still understood what I wanted - a permanent frame that would attach to and extend up from the deck with canvas runners that we would open and pull shut and remove in the winter. We would also be able to replace the runners should they get damaged. Eric drew up a design and shared it with me - along with possible runners he found on Amazon. We had a lot of back and forth and they were great keeping in touch. I finally decided to go with them despite having no other bids for comparison. Clearly no one else wanted to do the work needed to get me the deck covering I wanted. I signed on the dotted line and cut a check to get the project started. Again, Eric and Angie did a great job of communicating with me and providing updates. Although working through Yelp does provide some financial protection, I was still nervous going with the first company I contacted. But they definitely earned my trust - the materials showed as promised. And work began as promised, and before I knew it, my vision of a deck covering had materialized! Our deck is on the back/south side of the house. There are no trees or shading so we fight to keep the house cool on sunny days. We had recently replaced a large, rust painted deck with a smaller light treated wood deck. Now with this covering, we are already enjoying not having to turn on the A/C as much, leaving the back door open for a breeze, and actually being able to sit on our deck when the sun is hot. We've also been able to pull the runners closed when a windy storm hit. And in the winter, I'll take the runners down to protect them and allow full sun in the cold temperatures. I cannot say enough about how I appreciated the work this company did. I highly recommend you contact them when you have a project."
